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Payment:
1) We accept Alipay and credit card. They are all third-party payment; we won’t get the money until you receive package and confirm it is ok.
2) If you need to pay us through other ways, Like T/T and western union, please contact us. Big orders will get discount.
3) Taxes and charges are not included in the item price or shipping charges. We will make all the goods as gift with low value. If in your country you still need to pay customs duty, you have to pay by yourself.
Shipment:
1) All products will be sent out in 24 hours after the payment down.
2) All small orders and sample orders will be sent by China post freely.
3) Orders more than US200 which from new customer will be sent by EMS freely.
4) Orders more than US150 which from old customer will be sent by EMS freely.
5) If you want to send by DHL UPS please contact with us to add the freight.
Feedback:
1) Your Feedback is really important to us, please take a few seconds to leave 5 stars feedback if you are satisfied with our product or service, thank you very much in advance!!
2) We always offer the lowest price for best goods and service to you.
3) Please contact us before leaving neutral (3 stars) or negative (1-2 stars) feedback. We will try our best to solve the problem and leave you a happy shopping mood here. Thank you!
FAQ:
1. Q: If I buy more, will there be any discount?
A: 1. For new customers: There is 5% discount for order value above US500
2. Q: When can I receive item after made payment?
A: Normally, we will send it by China post for the value below US200,and it takes about 20-35 days arrive. If your total value is over US200,we will send by EMS free which takes about 4-13 days arrive.
3. Q: I still have not received the item after 30 days, what should I do?
A:International shipping need more time, please wait for a few days until the 45th, If you still have not received it by then, please contact us by Trademanager or email, we provide full refund without excuse.
4.Q: What I received is different from picture, what’s happen?
A: Sometimes we will change the colorbox, but item inside box will be the same.
5.Q: I received the item in broken, what should I do?
A: Every item before shipping is well inspected, though we packed well, it still can\'t be avoid because of rouge handling by shipping worker. In this case, please contact us and let me know how many quantity in broken, please email me what you prefer: refund you relative money or resend the item to you.
If you have any other questions, please feel free to contact with us.
Refund policy:
We guarantee your zero risk purchase experience here.
We offer full refund to you, if the product has any quality problem.
Why choose us?
We are both factory and trading company in China. We produce education toys for many famous brands in USA, Europe, and many other countries. Welcome to browse our website
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So we can offer high quality products and lowest prices for you. All products we sell are the orders from USA and Europe.